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Something on this site not matching reality? Tell us. Every message gets weighed against the live booking page, so a changed departure point for a Guggenheim tour, an out-of-date from-price on a pintxos crawl, or a San Juan de Gaztelugatxe day trip that no longer runs gets corrected rather than confusing readers who book after you.

What Helps Most In A Message

The most useful messages name the exact problem. Perhaps a free-to-join walking tour no longer gathers near Plaza Moyua, or a pintxo crawl has changed its meeting point in the Old Town. Perhaps a coastal day trip listed at 10 hours has quietly shifted its schedule, or the boat tour on the Nervión has dropped a departure time. Facts matter here too: if our notes on the Bizkaia tourist tax taking effect in January 2027 have fallen behind the approved rates, that is worth flagging. A tour sitting in the wrong category counts as an error as well, so a bike ride filed under food tours gets fixed just as quickly. Whatever you send, name the page and include the listing link where you can, since that makes the recheck far quicker.

The most useful messages are brief but specific. Rather than writing that a Casco Viejo walking tour seems wrong, name the tour and give the figure or start time you expected to see. Meeting points near the Arriaga Theatre, sailings on the Nervión, and schedules for Rioja day trips all move around without warning, and a plain description of what changed saves everyone time. Including the listing address you were reading also helps, because it sends us directly to the exact page.